Contact Us
For sales enquiries, please email: sales@mythic-beasts.com.
If you are an existing customer, please contact support.
Postal address
Mythic Beasts Ltd
PO Box 1363
Cambridge
CB1 0FJ
Company information
- Company Number:
- 04052652
- VAT Registration number:
- 890 0866 05
Social Media
We're on the Fediverse (@beasts@social.mythic-beasts.com), Twitter (@Mythic_Beasts) and Facebook. Please note that social media accounts are monitored on a best-efforts basis only.
Telephone
We don't provide support by telephone. By keeping everything in email we keep a clear record of everything we've done which means any of our employees can help you. It also means we can ensure someone with relevant expertise handles your query or request directly.
Abuse and Complaints
If you would like to report abuse using a service provided by Mythic Beasts, please contact abuse@mythic-beasts.com.
If you are a customer, and have a complaint regarding our services, in the first instance you should contact support@mythic-beasts.com. If you are still dissatisfied, please send a further email to our support address, but include the word "COMPLAINT" in the subject line. This will ensure that your complaint is reviewed by at least two of our founders. You will receive an initial reply within one working day.
If your complaint relates to our handling of a UK domain registration, then you can complain about us to Nominet, the body responsible for UK domain registrations.