Mozilla Thunderbird
This guide is a complete walkthrough for setting up Mozilla Thunderbird to retrieve email from an account hosted on one of our shared servers.
You will need to have configured a mailbox and password. If you have an existing mailbox, but can't remember the password, you can always reset the password through the customer control panel
In most instances, Thunderbird will automatically detect the server settings and configure the account for you. If it does not, follow the instructions below:
Open settings using the cog icon, select Account Settings and then New Account > Mail Account.
First, enter your name (which will appear to other people when you send email). Then enter the email address of your mailbox and its password. Click the Configure Manually button at the bottom of the window..
Now you need to enter the server details.
Set the incoming server hostname to mail.mythic-beasts.com, ensure port 993 is selected, security is SSL/TLS, and set the authentication method to Normal Password.
Set the outgoing server hostname to smtp-auth.mythic-beasts.com and use port 587, STARTTLS security and set the authentication method to Normal Password.
Click Done to check and finalise your settings. You're done! Mail should start flowing into Thunderbird shortly.