Mac OS Mail
This guide is a complete walkthrough for setting up a Mac running the stock Mail app to retrieve email from an account hosted on one of our shared servers. Please note that software changes over time, so the details may not exactly match these. The overall process should be similar though.
You will need to have configured a mailbox and password. If you have an existing mailbox, but can't remember the password, you can always reset the password through the customer control panel
First you will need to start the Mail application by looking in the App Launcher for Mail. If this is your first account you will be prompted to add a new account, otherwise tap the account icon in the top right hand corner of the screen and select 'Add another account'.
If this isn't your first email account on this computer, you will need to click the application name in the toolbar and select Accounts. Otherwise you will be taken straight to the next step.
When it asks you to enter your email address, click choose from list, then from the list of providers, select Other Mail Account.
Enter your name, the address of the mailbox you configured in the control panel, and the mailbox password. Click Sign In to continue.
You will be prompted for server details. We recommend IMAP, especially if you're using this account over multiple devices.
First, enter the incoming server name, which is mail.mythic-beasts.com.
Then enter the outgoing server address, which is smtp-auth.mythic-beasts.com.
Click Next to finalise the settings. You're done!